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Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 24-48 hours!
Pre Sale Questions
Research peptides are short chains of amino acids used exclusively in laboratory and scientific research settings. They are studied for their potential biological properties and mechanisms of action in controlled environments.
Our products are intended for licensed researchers, scientists, and laboratory professionals. By placing an order, you confirm that you are purchasing for legitimate research purposes only.
Our peptides are manufactured to high-purity standards and are tested using methods such as HPLC and mass spectrometry. Certificates of Analysis (CoA) are available upon request for each product.
Most peptides should be stored in a cool, dry environment, ideally at -20°C when not in use. Reconstituted peptides should be refrigerated and used within a short timeframe to maintain stability.
Products are shipped in sealed, sterile vials with tamper-evident packaging to ensure integrity during transit.
Please refer to our shipping policy page for a current list of countries we ship to. It is the customer's responsibility to ensure compliance with all local laws and regulations regarding the importation of research chemicals.
Standard domestic orders typically ship within 1–3 business days. Delivery times vary by location and shipping method selected at checkout.
While we do not currently require proof of licensure at checkout, all purchasers agree by placing an order that products will be used solely for lawful research purposes.
Unfortunately, we are unable to accept returns or issue refunds once an order has been placed. Due to the specialized nature of our research products and strict quality control requirements, all sales are final. We strongly encourage you to review your order carefully before completing your purchase.
In the rare event that your shipment arrives damaged or contains an incorrect product, please contact us within 48 hours of delivery with photos and your order details. We will review your case and work with you toward an appropriate resolution. Please note that replacement eligibility is determined at our sole discretion, and we are unable to accommodate claims submitted outside the 48-hour window.
